Privacy Policy

1. Data Controller

• Controller: NeuroBulls / D Business Group ES
• Address: Spain
• Email: hola@neurobulls.com
• Website: neurobulls.com

This privacy policy applies to all personal data collected through this website and has been prepared in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

2. Purpose of Data Processing

The personal data we collect is processed for the following purposes:

• Contact form inquiries: To manage and respond to information requests or quote inquiries submitted through the website's contact form.
• Service provision: To process the engagement and execution of requested services, including communication during project development.
• Web analytics: To analyze website usage through analytics tools to improve user experience and site performance.

3. Legal Basis for Processing

• Consent (Art. 6.1.a GDPR): The user grants consent by submitting the contact form and accepting this privacy policy.
• Legitimate interest (Art. 6.1.f GDPR): For the analysis of website usage through analytics tools, in order to improve our services and user experience.
• Contractual performance (Art. 6.1.b GDPR): When the processing is necessary for the performance of a service agreement.

4. Data Recipients

Personal data may be disclosed to the following recipients or categories of recipients:

• Resend, Inc.: Transactional email service provider used to manage contact form communications.
• Vercel, Inc.: Web hosting provider and website analytics service.

Data will not be shared with third parties except where required by law.

5. International Transfers

Some of our service providers are located in the United States. Specifically:

• Vercel, Inc. (USA): Provides adequate safeguards through Standard Contractual Clauses approved by the European Commission and compliance with the EU-US Data Privacy Framework.
• Resend, Inc. (USA): Provides adequate safeguards through Standard Contractual Clauses and GDPR-compliant data protection policies.

6. Data Retention Period

Personal data collected through the contact form will be retained for a maximum period of 2 years from the last communication, unless there is an ongoing contractual relationship that justifies a longer period. Once the relationship ends, the data will be blocked for the legally established limitation periods and subsequently deleted.

7. Data Subject Rights

In accordance with the GDPR and LOPDGDD, the user has the right to:

• Access: Know whether personal data is being processed and, if so, obtain a copy.
• Rectification: Request the correction of inaccurate or incomplete data.
• Erasure: Request the deletion of data when it is no longer necessary for the purposes for which it was collected.
• Portability: Receive data in a structured, commonly used, and machine-readable format.
• Restriction of processing: Request the restriction of data processing under certain circumstances.
• Objection: Object to the processing of data on grounds relating to a particular situation.

To exercise any of these rights, you may send an email to hola@neurobulls.com, indicating your request and attaching a copy of your identification document for identity verification.

8. Right to File a Complaint

If you consider that the processing of your personal data infringes current regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD):

www.aepd.es

9. Cookie Policy

This website uses cookies. For more information about the cookies we use, please refer to our Cookie Policy.

10. Policy Changes

NeuroBulls reserves the right to modify this privacy policy to adapt it to legislative or case-law developments, as well as industry practices. In the event of significant changes, users will be informed through the website.